This shipping policy applies to orders within the USA. It aims to clarify our shipping rules and processes. By placing an order with this store, you agree to these policies.
A. SHIPPING COSTS
Shipping costs are calculated at checkout, where you can view the exact amount.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Typically, shipments take 3–5 business days (Monday–Friday) in transit. The order cut-off time is 5:00 PM Eastern Standard Time (New York). Orders are processed within 1–2 business days (Monday–Friday).
C. DELIVERY TERMS
We deliver products via UPS, USPS, or FedEx.
D. CHANGE OF ADDRESS
Once an order is in transit, we cannot alter the delivery address. To change the address, contact us within 24 hours of ordering at support@InvestorsGoal.shop.
E. CANCELLATIONS
You may cancel your order anytime before it is shipped. If already dispatched, refer to our refund policy.
F. PARCELS DAMAGED IN TRANSIT
If a parcel arrives damaged, reject it from the courier if possible and contact our customer service. If delivered without your presence, reach out to customer service for further steps.
G. MANUFACTURER DIRECT SHIPPING
For orders using Manufacturer Direct Shipping, note these details:
1. Shipping Method: Uses standard economy ground services; carriers vary by manufacturer.
2. Processing: Typically 1–2 business days, though delays may occur (we rely on manufacturers for prompt fulfillment).
3. Shipping Times: 1–5 business days, depending on the manufacturer’s location and your destination.
4. Tracking: You’ll receive tracking info via email once the order is shipped, to monitor progress.
5. Updates: We’ll promptly inform you of unforeseen delays or issues with processing, handling, or shipping.
Note that this service involves external partners, so some fulfillment aspects are beyond our direct control. Contact us at support@InvestorsGoal.shop with concerns.
H. INTERNATIONAL ORDERS
This policy mainly covers U.S. orders. International orders may be subject to additional terms, including customs duties, taxes, and shipping fees. Customers outside the USA are responsible for complying with their country’s regulations and paying applicable import charges.
I. TRACKING INFORMATION
Once your order is shipped, tracking details will be sent to you via email for monitoring. For tracking issues or order status questions, contact customer service at support@InvestorsGoal.shop.
J. CONTACT INFORMATION
For shipping, order, or policy inquiries, reach our customer service at support@InvestorsGoal.shop. We aim to assist promptly for a positive shopping experience.
By ordering, you confirm you’ve read, understood, and agreed to these shipping policies. We reserve the right to update these policies, with changes posted on this page.
